🏛️ Government Management Division
The complete digital municipality.
A public website, a citizen app, and the management platform behind them — one system, in Spanish and English, hosted and maintained by us.
And here's the part that matters: your own employees run it. They post the news, publish the events, answer the reports — from the same screens you'll see below. No webmaster, no waiting.
Every image on this page is a real screenshot of the working platform — not a mockup.
María from Finance signs in: her approvals, her numbers — and only the sections her role allows.
One system. Three faces.
Your staff works in the management portal. What they publish appears on the website and in the citizen app — instantly, in both languages.
The public website
Services, government, tourism, transparency, emergencies — a modern bilingual site your residents actually use.
The citizen app
Report problems with photo and location, file official forms with a legal e-signature, get alerts — from any phone.
The management portal
Where your team lives: documents, crews, money, grants, content, and audits — with permissions per role.
The website is outdated the month after it launches.
Most municipal websites depend on an outside webmaster. Posting one announcement means an email, a wait, and often a bill — so the site quietly dies, and residents stop checking it.
What VigilBuild doesYour secretary opens Contenido → Noticias, types the announcement, clicks Publicar — and it's on the website and the app before she stands up. News, events, meeting notices, emergency alerts: your team publishes everything, with zero technical steps.
Staff side: write it, publish it. The subtitle on the page says it all — “appears on the portal and in the app.”
The town holds events nobody hears about.
The festival gets a banner, everything else gets a flyer at city hall. Attendance suffers, and residents feel like nothing happens in town.
What VigilBuild doesA real events calendar — month, week, and day views, color-coded by venue, with a detail page for every event. Staff add an event once in the portal; residents see it on the website, the app, and their phone's calendar view. Day view sorts by time, so festival weekends stay organized.
Events, news, and alerts on every screen is how a municipality earns attention back — and attention is what civic engagement is made of.
Complaints arrive by phone call — and disappear.
A pothole gets reported five times to three different offices. Nobody knows it's the same pothole, nobody closes the loop, and five residents conclude the municipality doesn't listen.
What VigilBuild doesResidents report from their phone with a photo and GPS location. The platform groups duplicate reports into one issue, puts it on the map with a count — “4 residents reported this” — and crews work the biggest problems first. When it's fixed, every reporter gets notified automatically.
That closed loop — report → see it worked on → get told it's done — is what turns frustrated callers into engaged residents.
Income vs. spending, by month, category, and department — one click from a printable report.
The money lives in a spreadsheet only one person understands.
The mayor asks “how are we doing this month?” and the answer takes three days and a printed table nobody can read.
What VigilBuild doesFinance keeps working in Excel — they just upload the sheet. The platform turns it into live dashboards: income vs. spending by month, top categories, per-department breakdowns, and a printable financial report for any period. Leaders love dashboards because dashboards answer questions instantly.
No new accounting system, no retraining — the spreadsheet your office already produces becomes the chart your mayor actually reads.
Federal money is left on the table.
FEMA, HUD, DOE, DRD — every program has application windows and reporting deadlines. Miss one and the municipality loses money it had already won.
What VigilBuild doesEvery grant in one tracker: status from identified to closed, awarded vs. drawn amounts, and both deadlines — application and next report — highlighted in amber 30 days out and red when overdue. The screen below is the real tracker.
Deadlines you can see coming — amber at 30 days, red when overdue.
Every action logged: who, when, why — with e-signature records and one-click CSV export for auditors.
Paper archives, lost files — and audit season panic.
Residents lose a morning in line to file one form. The form then walks desk to desk, and when the Contraloría asks “who approved this and when?”, the answer is a week of digging through cabinets.
What VigilBuild doesWe digitize your documentation end to end. Your exact official forms go online — residents complete and legally e-sign them from a phone, and every approval step happens on screen. Existing paper archives get scanned and loaded into the same secure, searchable database.
Every action writes itself into an immutable audit log — person, timestamp, decision notes, and a digital fingerprint (SHA-256) per document. When auditors come, you export the log. The documentation audits ask for now exists as a by-product of daily work.
When the storm comes, the plan is in someone's head.
Every June the same scramble: who checks the generators, who stocks the shelters, what got done last year. If that person is on vacation, the plan is too.
What VigilBuild doesModo Huracán: the season checklist — before, during, and after — assigned by department, with a progress bar the mayor can read in one glance and a record of who completed what, when. Next season, one click resets it.
Paired with emergency alerts pushed to residents' phones through the same platform.
Show residents what their tax dollars are doing.
Engagement isn't a slogan — it's residents seeing their government work. The platform makes that visible automatically.
🔍 Transparency on autopilot
Budgets, contracts, and reports published from the back office appear on the public Transparency page by themselves — supporting Law 141-2019 obligations without extra work.
✅ A closed loop on every report
“We received it. A crew is on it. It's fixed.” Residents who get answers report more, complain less, and trust more — that's engagement you can measure.
🎯 A results page built in
Documents processed, reports resolved, hours saved — the platform counts its own impact, print-ready for the mayor's report or the municipal assembly.
What this is worth
Honest estimates with the math shown — and during a pilot, we replace estimates with your municipality's own measured numbers.
60+ hrs
Staff time back, monthly
~15 min of manual intake, routing and filing per document × 500 documents/month — automating even half frees 60+ hours (≈ $900/mo in clerical cost).
$16.90 → $0.40
Cost per transaction
Average cost of an in-person government transaction vs. a digital one (Deloitte study). Every trámite that moves online keeps that difference.
45–60 min
Saved per resident, per trámite
A trip to the alcaldía — travel, line, counter — replaced by five minutes on a phone, including instantly downloading the signed official copy.
up to +89%
More citizen participation
Industry benchmark for 311-style phone reporting (CivicPlus/SeeClickFix claim). Our clustering turns that volume into priorities, not noise.
Software cost? Typically 20–35% of a multi-vendor stack — one price for website + app + management platform, instead of a separate website vendor, 311 vendor, and back-office suite.
Simple, modular pricing
Start with the base platform. Add modules when you want them — each one is already built and running in the live demo, so you see exactly what you're buying.
Base platform
Municipio Digital
Everything in the demo above, hosted and supported
- ✅ Public website + citizen app, bilingual
- ✅ Official forms with legal e-signature + audit trail
- ✅ Citizen reports with photo/GPS, auto-grouped, on the map
- ✅ News, events calendar, alerts — published by your staff
- ✅ Finance dashboards from your Excel + printable reports
- ✅ Grants tracker with deadline warnings
- ✅ Transparency page on autopilot + Hurricane Mode
- ✅ Role-based permissions, training, hosting, support
Free for 6 months
then a founding rate from $600/month — locked for the first 10 municipalities
Optional module package
Finanzas Plus
The compliance suite — works with your accounting system, not against it
- 🧮 Presupuesto — budget vs. actual by department, with pace alerts before an account overruns
- 🛒 Compras — requisition → three quotes → PO → received, every step documented for auditors
- 🏷️ Activos — the municipal property registry with photos, book value, and one-click CSV export
Your general ledger and payroll stay in the accounting system you already use — we import and export, you keep your auditors happy.
+$600/month
for all three — or $250/month per individual module
For scale: budgeting-and-procurement suites alone typically run $20,000–$40,000+ per year from mainland vendors — before adding a website vendor and a 311 vendor. The full VigilBuild stack with Finanzas Plus stays under half of that.
Don't take our word for it — click around.
These are live municipal portals we built and host today. Open them on your phone — the app install button is on each site. The Moca site was built in a single day; that's the speed your municipality gets.
aguada.vigilbuild.com — live right now, powered by the management portal above.
The pilot is free for six months. Really.
We build your website, your app, and your management portal, train your staff in your office (in Spanish or English), and run it all — at no cost, with no obligation. At the end you'll have measured results, not promises. Then we talk.
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Website + app + platform, hosted
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Training in your office, until it sticks
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Results measured inside the product
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Your data is yours — always exportable